Organization: Universal Biotechnology Private Limited
Open for Location (States): New Delhi
Job Function: The Assistant Manager- Technical Support is responsible for delivering scientific and application-based support for UBPL’s product portfolio, including ELISA kits, antibodies, recombinant proteins, and molecular biology reagents. The role ensures effective pre-sales and post-sales technical assistance, enabling customers to achieve reliable experimental results while supporting business growth. The function involves troubleshooting technical issues, interpreting experimental data, and coordinating with global suppliers for resolution. The position also supports internal teams by providing application knowledge, product training, and technical inputs for sales and marketing activities. Additionally, the role focuses on maintaining high customer satisfaction, reducing complaint turnaround time, and strengthening UBPL’s reputation as a trusted scientific solution provider.
Schedule: Full-Time | Monday to Saturday | 09:30 AM – 6:30 PM (may vary based on field visits or training sessions) | Field travel required for customer site visits, technical support, training, and exhibitions.
Position Summary: We’re seeking a dynamic Assistant Manager- Technical Support to represent Universal Biotechnology extensive Elisa Kits, antibodies and reagent portfolio.